Storyboard
Alyssa's Reading Journey — 11 frames across 4 stages: first contact through to her asking for writing unprompted.
This storyboard traces Alyssa's end-to-end journey through My Coach. Each frame shows what's on screen and — below the phone — what she's feeling. The emotional arc matters as much as the UX flow.
→ Alyssa's Persona → Full Journey Narrative → Architecture Diagram → Reading Aloud Mockups
Community worker makes the intro
Only you can see it.
First screen — privacy promise upfront
Coach opens — "not here to grade you"
Low-stakes question — she answers honestly
Coach guides to reading — no module screen
Reading aloud — word tracked, Coach listens
Stumbles — calm audio feedback, no judgement
Coach ends session first — on her terms
"No lecture about the gap."
Returns after 2 weeks — choice, no guilt
"A bit different" — never "harder"
She asks for writing unprompted — the pivot
What to notice in this storyboard
There is no module selection screen
Between frames 4 and 5, Alyssa mentions she wants to read messages and signs. The Coach says "let's just read things together" — and they're off. No menu, no "select a module", no formal enrolment. She doesn't realise she's started a reading module. That's the point: the first session is a conversation, not a sign-up.
The avatar is selective
The Coach appears in the corner when she's speaking or listening. At the session-wrap moment (frame 8) the avatar is completely absent — there's nothing in the corner. The quiet is intentional. The Coach steps back and lets the moment land.
Two weeks of silence treated as normal
Between stages 3 and 4, Alyssa disappears for roughly two weeks. When she comes back (frame 9), the Coach greets her warmly, offers her a choice, and makes no mention of the gap. No guilt. No "it's been a while." The re-engagement mechanic is what makes her feel safe to return — and what makes the whole journey possible.
The framing is always protective
In frame 10, the new text isn't introduced as "something harder" — it's "something a bit different." That framing is not accidental. For learners who have been told their whole lives that difficulty means failure, the language the Coach uses around progress matters as much as the content itself.
→ Full Journey Narrative → Product Principles → Architecture Diagram
The reading module in practice
The screens below show how the reading module looks in the actual UI — the large text, the listening waveform, and the Coach quietly present in the corner. Compare these with the storyboard frames above to see how the designed experience maps to the real screen.
The reading module across three background settings — the text, waveform, and Coach posture are identical in each. Calm is the constant.